Toxic Work Behaviors Erode the Patient Experience (More Than You May Know!)
HR Training
About this Conference
The TrainHR Course is approved by HRCI and SHRM Recertification Provider.
Overview:
We can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! This webinar will help you take immediate action! This problem is so severe that Dr. Kusy's research discovered:
Only 1-6% of targets of incivility ever filed complaint
94% of leaders reported working with toxic people
92% rated the severity from 7 to 10 on a 10-point scale
45% said the uncivil person lashed out 2-3 times per week
51% of victims said they would likely leave as a result
Event link: https://www.trainhr.com/control/w_product/~product_id=702285LIVE/?channel=confroll-march_2019_SEO
Contact Details:
NetZealous LLC, DBA TrainHR
Phone: +1-800-385-1627
Email: support@trainhr.com